Terms of Service

Last Updated: May 28, 2026

The following terms and conditions apply to all services provided by Parrish Design("we," "us," or "our") to any client ("you" or "the Client"), including web design, development, and related digital services (collectively, "the Services"). Acceptance of a quote, purchase, or use of the Services constitutes acceptance of these Terms.

1. Fixed-Price Projects

Fixed-price engagements are one-time website build projects. The Client pays an agreed project fee in exchange for the design and development of a website as defined in the signed proposal or statement of work.

Unless otherwise agreed, fixed-price projects require an advance payment of fifty (50) percent of the total project cost before work begins. The remaining balance is due upon completion of the project, prior to final delivery or website launch.

Upon receipt of payment in full, Parrish Design transfers to the Client ownership of the final client-specific website deliverables created specifically for the Client, as described in the signed proposal. This includes the completed website design, layout, client-specific content, graphics, and other final materials created specifically for the Client.

Parrish Design retains ownership of all pre-existing tools, frameworks, templates, reusable code components, design systems, development methods, processes, know-how, libraries, and background intellectual property used in the delivery of the project. Parrish Design may reuse, adapt, modify, and incorporate those materials in other projects.

To the extent any Parrish Design pre-existing or reusable materials are included in the final website, Parrish Design grants the Client a perpetual, worldwide, non-exclusive license to use, host, display, modify, maintain, and transfer those materials solely as part of the completed website.

Quotations are valid for thirty (30) days unless otherwise stated. Parrish Design reserves the right to revise or decline a quotation after that period.

All charges are exclusive of applicable taxes unless otherwise specified.

2. Invoicing and Payment

Invoices will be issued via email according to the payment schedule outlined in the quotation or project agreement. Payment is due upon receipt of the invoice unless otherwise agreed in writing.

Accepted payment methods include credit card, debit card, ACH transfer, or other approved electronic methods.

Payment plans may be available on any project. Where offered, payment plans are processed through third-party financing providers such as Affirm, facilitated through Stripe at checkout. Payment plan terms, interest rates, and eligibility are determined solely by the third-party provider. Parrish Design is not a party to the financing agreement and is not responsible for any terms, fees, or disputes arising from the financing arrangement.

Accounts unpaid for more than thirty (30) days after the invoice date will be considered in default. Parrish Design may suspend or remove any hosted materials, code, or files from its servers until the account is paid in full. The Client remains responsible for payment of all outstanding charges.

Refund Policy

Deposits and project payments are non-refundable to the extent they cover work performed, time reserved, third-party costs, or resources allocated. If a project is canceled, delayed, or postponed by the Client, Parrish Design may retain payments made to date to cover work performed, time reserved, third-party costs, and resources allocated.

Completed projects, or projects deemed complete according to the applicable proposal or statement of work, are not eligible for refunds, except as required by law.

3. Client Review and Revisions

Parrish Design will provide the Client with opportunities to review the design and development progress during key project phases, including access to a private staging link prior to launch.

For the purposes of these Terms, launch is defined as the point at which the website is connected to the Client's domain and live at its public URL.

Prior to launch, the Client will be given the opportunity to review the website on a private staging link and submit any revision requests. The website will not be launched until the Client provides written approval or approval is reasonably implied by the Client's instruction to proceed. If the Client does not respond to a review request, Parrish Design will send a written reminder clearly stating that approval is required and that failure to respond within ten (10) days of that reminder will be treated as approval. If the Client still does not respond within that ten (10) day period, the project will be considered approved and Parrish Design may proceed with launch.

Following launch, Parrish Design will address minor revisions within the scope defined in the signed proposal or statement of work for ten (10) days. Requests that fall outside of project scope may be quoted and billed separately.

4. Change Requests and Out-of-Scope Work

Any work requested by the Client that is outside the scope of the applicable proposal or statement of work may require a separate quote, written approval, and additional payment before work begins. Out-of-scope work may affect the project timeline.

5. Turnaround Time and Content Control

Parrish Design will deliver projects by the date specified in the proposal or as otherwise agreed in writing, provided that the Client supplies all required content and approvals in a timely manner.

The Client agrees to provide all necessary cooperation, content, assets, and timely decisions needed for project completion. A designated primary contact should be provided for clear and efficient communication throughout the project.

During development, the Client is responsible for supplying all text, images, and media files unless otherwise specified. Failure to provide required materials may result in project delays.

6. Failure to Provide Required Content

Parrish Design schedules work to maintain efficiency and ensure timely delivery for all clients. When progress cannot continue because the Client has not provided required materials or approvals, the project may be delayed or paused.

To stay on an agreed schedule, requested content, assets, or feedback must be provided by the Client within forty-eight (48) hours of the request. If materials are not received within that timeframe, the project timeline may be delayed beyond the originally agreed delivery date, and Parrish Design will not be held responsible for that delay.

Content should be delivered in an editable electronic format such as a Microsoft Word document, Google Docs file, or email text. Each document should clearly correspond to the website page it belongs to. Contact Parrish Design if clarification is needed before submitting materials.

Clients using a content management system (CMS) will have the ability to update and maintain their own content once the website has been launched.

7. Web Browsers

Parrish Design builds websites to function correctly on the most current versions of major browsers at the time of project completion, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. While we make every reasonable effort to ensure cross-browser compatibility, we cannot guarantee that the website will appear or function identically across all browsers, devices, or operating systems.

Parrish Design is not responsible for issues that arise from browser updates or new browser releases that occur after the project is completed. Should compatibility issues occur due to future browser updates, additional work may be quoted and billed separately to resolve them.

8. Accessibility Compliance

Parrish Design will make reasonable efforts to follow generally accepted web accessibility practices when such work is included in the project scope. Parrish Design does not guarantee that any website will comply with the Americans with Disabilities Act, WCAG standards, or other accessibility laws or regulations unless accessibility compliance is expressly included in the applicable proposal or statement of work.

9. Termination

Either party may terminate services with written notice. Termination requests from the Client must be made in writing and will become effective upon receipt, unless the parties agree to a later effective date. Parrish Design may acknowledge receipt by email.

Upon termination, the Client will be invoiced for all work completed to the date of notice, including any additional costs or third-party expenses incurred. Payment for all outstanding amounts is due within thirty (30) days.

Parrish Design reserves the right to terminate any project or service if the Client engages in unethical conduct, fails to make payments, or otherwise breaches these Terms. Upon termination, any rights granted to the Client under this agreement will immediately cease.

10. Indemnity

All services provided by Parrish Design may be used for lawful purposes only. The Client agrees to indemnify, defend, and hold harmless Parrish Design and its agents, contractors, and affiliates from any claims, losses, damages, or legal expenses arising from:

• Use of the website or services provided by Parrish Design.
• Violation of any law or third-party rights by the Client.
• Use of any materials, images, or content supplied by the Client that infringe upon another's intellectual property or privacy rights.

This indemnification obligation will survive the termination or completion of the project.

11. Intellectual Property

Parrish Design respects and protects intellectual property rights. The following terms govern ownership and usage:

11.1 Background Intellectual Property

"Background IP" refers to any intellectual property that existed prior to, or is developed outside the scope of, the Client's project. This includes but is not limited to design systems, frameworks, templates, scripts, and tools owned by Parrish Design.

All Background IP remains the exclusive property of its respective owner. Parrish Design grants the Client a perpetual, worldwide, non-exclusive license to use, host, display, modify, maintain, and transfer such Background IP solely as part of the completed website. This license is transferable to a successor or acquirer of the Client's business as part of a transfer of the completed website, but may not otherwise be sublicensed or assigned separately.

11.2 Client Content and Materials

The Client retains ownership of all materials, data, and content provided to Parrish Design for use in the project, including but not limited to business name, logo, trademarks, brand assets, copy, images, and videos. The Client is responsible for ensuring that all such materials are properly licensed, original, and free of any third-party claims.

The Client grants Parrish Design a non-exclusive license to use, reproduce, modify, and display such materials solely for the purpose of performing the agreed-upon Services.

11.3 Deliverables and Foreground Intellectual Property

"Foreground IP" refers to final, client-specific deliverables created by Parrish Design specifically for the Client under the applicable proposal or statement of work.

Upon receipt of full payment, Parrish Design transfers to the Client ownership of the final client-specific deliverables created specifically for the Client. The Client may use, display, reproduce, modify, maintain, and transfer those deliverables for the Client's business purposes.

The Client may not falsely represent that the Client designed, developed, authored, or created the deliverables. The Client may not resell, redistribute, sublicense, or separately commercialize Parrish Design's proprietary frameworks, libraries, reusable code components, templates, systems, tools, or other Background IP without Parrish Design's prior written permission.

11.4 Portfolio and Marketing

Parrish Design retains the right to display completed work in portfolios, case studies, marketing materials, or social media channels. This includes the use of screenshots, brand assets, or brief project summaries, unless otherwise agreed in writing. Parrish Design will never disclose confidential business details or sensitive project data in public materials without explicit written consent.

11.5 Testimonials

Parrish Design may use testimonials or quotes provided by the Client in portfolio materials, case studies, or marketing content. Parrish Design reserves the right to shorten or lightly edit testimonials solely for formatting or readability purposes. Parrish Design will not modify a testimonial in a way that misrepresents its meaning or the Client's intent.

The Client has the right to request that their testimonial remain unmodified, or to request that they be notified and given the opportunity to approve any modifications prior to publication. Such requests must be made in writing.

12. Data Loss

Parrish Design is not a backup or data storage service. While reasonable care is taken with all project files and assets, Parrish Design is not liable for any loss, corruption, or unavailability of data at any point, including during active projects or hosting. Clients are encouraged to maintain their own backups of all content, media, and materials submitted to Parrish Design.

In the event that data loss occurs as a direct result of an error within Parrish Design's control, Parrish Design will make a good faith effort to rebuild the affected work to the same scope at no additional cost to the Client. This remedy is limited to rebuilding the lost work and does not extend to compensation for lost revenue, downtime, or any other consequential damages.

13. Confidentiality

Both Parrish Design and the Client agree to treat as confidential all non-public information obtained in the course of the project. This includes but is not limited to business strategies, design assets, proprietary information, and client data.

Each party will take reasonable steps to prevent disclosure of confidential information to third parties, except where required by law or with prior written consent from the disclosing party.

Confidentiality obligations do not apply to information that is publicly known through no fault of the receiving party, independently developed without reference to the other party's information, or rightfully obtained from a third party without restriction.

Upon request or project completion, all confidential materials belonging to the other party must be returned or permanently deleted. This clause survives the termination of the agreement.

14. Data Protection and Privacy

Parrish Design respects privacy and will handle personal data collected or processed during the course of providing the Services in accordance with applicable data protection laws and Parrish Design's Privacy Policy.

The Client agrees to comply with all relevant data protection laws when handling user or customer data related to their website. Where Parrish Design processes personal data in the course of providing the Services (for example, through form integrations or hosting):

• Unless otherwise agreed in writing, the Client is responsible for determining the purposes and lawful basis for collecting and using personal data through the website.
• Parrish Design processes such data only as necessary to provide the Services.

Parrish Design will process personal data only as required to deliver the Services and will not share, sell, or disclose such data except where required by law or necessary to perform the project. We maintain appropriate technical and organizational safeguards to protect against unauthorized access, loss, or misuse of personal data.

Clients are responsible for ensuring their website complies with all relevant privacy and cookie regulations, including providing users with proper disclosures and consent mechanisms.

15. Standard Media Delivery

Unless otherwise specified in writing, this Agreement assumes that all written content will be provided by the Client in an editable electronic format such as Microsoft Word, Google Docs, or email text. All images and media should be provided in a digital format such as JPEG, PNG, SVG, or TIFF and should be of high quality and suitable for web use.

Parrish Design will make reasonable efforts to return any physical materials provided by the Client, but we cannot guarantee their safe return. It is the Client's responsibility to retain backup copies of all submitted materials.

If the Client requires Parrish Design to source or purchase media, this may incur additional charges. All licensed media purchased on behalf of the Client will be used only within the scope of the project and subject to the terms of the relevant third-party license.

16. Design Credit

Parrish Design reserves the right to include a small, discreet text link such as "Website by Parrish Design" in the footer of the Client's website. The Client may request removal of this credit in writing, and Parrish Design will remove it within thirty (30) days of receiving the request.

17. Third-Party Hosting and Services

If the Client elects to host the website with a third-party provider, it is the Client's responsibility to ensure that the hosting environment meets the technical requirements of the project. Parrish Design cannot guarantee full compatibility with all third-party hosting setups.

Parrish Design will provide reasonable assistance during deployment or migration to third-party servers, but such work may be billed separately at standard hourly rates. If third-party platforms (such as email providers, CMSs, or APIs) are integrated, Parrish Design is not responsible for outages, performance issues, or future compatibility changes that occur after completion.

Temporary access credentials provided to Parrish Design for deployment should be removed or changed by the Client after the project is complete for security purposes.

18. Managed Hosting

When hosting is provided by Parrish Design, it includes deployment and hosting of the website and the application of security patches as they are released. Uptime and infrastructure reliability are dependent on Vercel, Parrish Design's hosting infrastructure provider. Parrish Design does not make any guarantees regarding uptime and is not liable for downtime, outages, or performance issues attributable to Vercel or other infrastructure providers outside of Parrish Design's control.

Managed hosting does not include guaranteed uptime, emergency support, content updates, feature changes, SEO services, security monitoring, malware removal, backups, restoration services, or third-party platform support unless expressly included in a separate hosting or maintenance agreement.

Parrish Design may suspend hosting services for nonpayment after providing written notice and a reasonable opportunity to cure. Parrish Design is not responsible for losses caused by suspension due to nonpayment.

If the Client wishes to move the website off of Parrish Design's hosting, written notice must be provided at least thirty (30) days in advance. Parrish Design will make the codebase and relevant files available for transfer but does not guarantee assistance with configuring, deploying, or migrating the website to a third-party hosting platform. Hosting environments vary significantly and compatibility cannot be guaranteed.

19. Post-Launch Alterations and Maintenance

Once a website has been launched and approved, any modifications, enhancements, or maintenance work requested by the Client will be quoted and billed separately. Parrish Design is not responsible for any issues arising from changes made by the Client or third parties after delivery.

Parrish Design is not liable for errors, broken functionality, or downtime caused by unauthorized modifications or server changes after the project is handed off.

20. Search Engine Optimization and Performance

Parrish Design may implement technical SEO or performance practices when included in the project scope. Parrish Design does not guarantee search engine rankings, traffic levels, conversion rates, sales, revenue, or other business results. Search engine algorithms change frequently and are outside of Parrish Design's control.

21. Domain Names

At the Client's request, Parrish Design may purchase or register domain names on the Client's behalf. All domain names will be registered in the Client's name whenever possible, ensuring full ownership and control remain with the Client.

Renewal and ongoing management of domain names are the sole responsibility of the Client. Parrish Design will not be held liable for expired, lost, or canceled domains due to missed payments, failure to renew, or outdated contact information.

If the Client requests Parrish Design to manage renewals or DNS changes, additional service fees may apply. Any third-party costs (such as registrar or domain transfer fees) will be billed directly to the Client.

22. Third-Party Products and Software

Parrish Design may integrate or recommend third-party APIs or other tools as part of a project. These third-party products are subject to their own licensing terms and warranties, and Parrish Design is not responsible for any errors, downtime, or service interruptions caused by such third parties.

The Client acknowledges that updates to third-party tools may affect site functionality over time. Parrish Design will not be responsible for any incompatibility or breakage resulting from such updates but may offer paid maintenance or troubleshooting services to resolve them.

Any one-time or subscription costs related to premium third-party tools used in the project will be disclosed and require written Client approval before any such costs are incurred on the Client's behalf. Once approved, these costs will be billed directly to the Client. Ongoing renewals are the Client's responsibility unless a separate management agreement is in place.

23. General Terms

These Terms constitute the entire agreement between Parrish Design and the Client, superseding all previous communications, proposals, or agreements, whether written or verbal. No additional or conflicting terms will apply unless expressly agreed to in writing and signed by both parties.

Failure by either party to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.

Any notices or communications related to these Terms must be made in writing and delivered by email or certified mail to the last known contact address of each party. Notices to Parrish Design should be directed through the contact page at parrishdesign.com/contact.

These Terms do not grant any rights to third parties, nor may they be assigned by either party without written consent.

24. Liability

Nothing in these Terms shall limit or exclude either party's liability for death or personal injury caused by negligence, fraud, or any liability that cannot be lawfully excluded.

To the fullest extent permitted by law, Parrish Design shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the Services. This includes, but is not limited to:

• Loss of revenue, profits, or anticipated savings.
• Loss of business opportunities or reputation.
• Loss or corruption of data or files.
• Website downtime, security breaches, or performance issues beyond Parrish Design's control.

Parrish Design's total liability for any claim related to the Services shall not exceed the total amount paid by the Client for the specific project that gave rise to the claim.

The Client is solely responsible for reviewing and approving all final work before it goes live. Once approved, Parrish Design is not liable for any errors, omissions, or damages arising from the use of the website or materials provided.

25. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the affected provision shall be deemed removed, and the remaining Terms shall remain in full force and effect.

26. Governing Law and Dispute Resolution

These Terms and any agreements for services provided by Parrish Design shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Disputes will first be addressed through good-faith negotiation between both parties. If a dispute cannot be resolved within thirty (30) days of written notice, it will be submitted to binding arbitration in Florida, conducted in accordance with the rules of the American Arbitration Association. Either party may seek injunctive relief or enforcement of an arbitration award in a court of competent jurisdiction. Each party shall bear its own legal fees and costs unless the arbitrator rules otherwise.

Both parties knowingly and voluntarily waive their right to a jury trial. All disputes and claims shall be resolved through arbitration as described above, except where injunctive relief is sought. The arbitration and jury waiver provisions apply to the fullest extent permitted by law.

27. Modifications to These Terms

Parrish Design reserves the right to modify or replace these Terms of Service at any time. Changes to these Terms apply to future projects, renewals, or billing periods after notice is provided. Active projects remain governed by the Terms in effect when the project was accepted unless both parties agree otherwise in writing.

For any questions about these Terms or to request clarification, you may contact us at:

By using this website or engaging Parrish Design for services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.