Terms of Service

Last Updated: October 30, 2025

The following terms and conditions apply to all services provided by Parrish Design ("we," "us," or "our") to any client ("you" or "the Client"), including web design, development, and related digital services (collectively, "the Services"). Acceptance of a quote, purchase, or use of the Services constitutes acceptance of these Terms.

1. Charges

Charges for the Services are defined in the written or electronic quotation provided to you by Parrish Design. Quotations are valid for 30 days unless otherwise stated. Parrish Design reserves the right to revise or decline a quotation after that period.

Unless otherwise agreed, all projects require an advance payment of fifty (50) percent of the total project cost before work begins. The remaining balance of fifty (50) percent is due upon completion of the project, prior to final delivery, upload, or website launch.

The Client agrees to reimburse Parrish Design for any additional expenses required for the completion of the project. Such expenses may include, but are not limited to, the purchase of domain names, hosting, stock images, premium fonts, plugins, or third-party software licenses.

All charges are exclusive of applicable taxes unless otherwise specified.

2. Invoicing and Payment

Invoices will be issued via email according to the payment schedule outlined in the quotation or project agreement. Payment is due upon receipt of the invoice unless otherwise agreed in writing.

Accepted payment methods include credit card, debit card, ACH transfer, or other approved electronic methods.

If payment is not received by the due date, Parrish Design reserves the right to charge interest on overdue amounts at a rate of 4% per month or the maximum amount allowed by law, whichever is lower. Such interest will accrue daily until payment is received in full.

Accounts unpaid for more than 30 days after the invoice date will be considered in default. Parrish Design may suspend or remove any hosted materials, code, or files from its servers until the account is paid in full. The Client remains responsible for payment of all outstanding charges.

Any checks returned due to insufficient funds will incur a $25 fee, and the Client’s account will be considered in default until full payment is received. The Client agrees to pay all reasonable expenses, including legal fees and collection costs, incurred by Parrish Design in enforcing these Terms.

Refund Policy

Website design and development projects require substantial time and resources. Therefore, once a deposit or payment is made, it is non-refundable. Payments made in installments are a courtesy to the Client. If a project is canceled, delayed, or postponed by the Client, all payments made to date will be retained by Parrish Design. Additional payment may be required for work completed beyond what has already been covered by prior payments.

Completed projects, or projects deemed complete according to the scope of work, are not eligible for refunds under any circumstances.

3. Client Review

Parrish Design will provide the Client with opportunities to review the design and development progress during key project phases. Upon completion, the project will be presented for final review. The Client must notify Parrish Design of any requested revisions within ten (10) days of receiving the final materials. If no response is received within that timeframe, the project will be considered approved and accepted as delivered.

4. Turnaround Time and Content Control

Parrish Design will deliver projects by the date specified in the proposal or as otherwise agreed in writing, provided that the Client supplies all required content and approvals in a timely manner.

The Client agrees to provide all necessary cooperation, content, assets, and timely decisions needed for project completion. A designated primary contact should be provided for clear and efficient communication throughout the project.

During development, the Client is responsible for supplying all text, images, and media files unless otherwise specified. Failure to provide required materials may result in project delays.

5. Failure to Provide Required Content

Parrish Design schedules work to maintain efficiency and ensure timely delivery for all clients. When progress cannot continue because the Client has not provided required materials or approvals, the project may be delayed or paused.

If delays caused by the Client exceed two (2) weeks, Parrish Design reserves the right to impose a surcharge of up to 25% of the total project cost to accommodate rescheduling and lost production time. If the Client has not provided necessary materials within one (1) week of project commencement, the project may be closed, and all payments made will be retained as compensation for work completed.

Content should be delivered in an editable electronic format such as a Microsoft Word document, Google Docs file, or email text. Each document should clearly correspond to the website page it belongs to. Contact Parrish Design if clarification is needed before submitting materials.

Clients using a content management system (CMS) will have the ability to update and maintain their own content once the website has been launched.

6. Web Browsers

Parrish Design builds websites to function correctly on the most current versions of major browsers at the time of project completion, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. While we make every reasonable effort to ensure cross-browser compatibility, we cannot guarantee that the website will appear or function identically across all browsers, devices, or operating systems.

Parrish Design is not responsible for issues that arise from browser updates or new browser releases that occur after the project is completed. Should compatibility issues occur due to future browser updates, additional work may be quoted and billed separately to resolve them.

7. Termination

Either party may terminate services with written notice. Termination requests from the Client must be made in writing and will become effective upon confirmation by Parrish Design. Email requests are acceptable if acknowledged in writing by Parrish Design.

Upon termination, the Client will be invoiced for all work completed to the date of notice, including any additional costs or third-party expenses incurred. Payment for all outstanding amounts is due within thirty (30) days.

Refund requests must be made within ten (10) days of the initial payment and submitted in writing. No refunds will be issued once work has commenced. However, if issues arise with the quality or scope of the work, Parrish Design will make every effort to resolve them through revision or adjustment in good faith.

Parrish Design reserves the right to terminate any project or service if the Client engages in unethical conduct, fails to make payments, or otherwise breaches these Terms. Upon termination, any rights granted to the Client under this agreement will immediately cease.

8. Indemnity

All services provided by Parrish Design may be used for lawful purposes only. The Client agrees to indemnify, defend, and hold harmless Parrish Design and its agents, contractors, and affiliates from any claims, losses, damages, or legal expenses arising from:

• Use of the website or services provided by Parrish Design.
• Violation of any law or third-party rights by the Client.
• Use of any materials, images, or content supplied by the Client that infringe upon another’s intellectual property or privacy rights.

This indemnification obligation will survive the termination or completion of the project.

9. Intellectual Property

Parrish Design respects and protects intellectual property rights. The following terms govern ownership and usage:

9.1 Background Intellectual Property

“Background IP” refers to any intellectual property that existed prior to, or is developed outside the scope of, the Client’s project. This includes but is not limited to design systems, frameworks, templates, scripts, and tools owned by Parrish Design.

All Background IP remains the exclusive property of its respective owner. Parrish Design grants the Client a non-exclusive, non-transferable license to use such Background IP solely as part of the completed project.

9.2 Client Content and Materials

The Client retains ownership of all materials, data, and content provided to Parrish Design for use in the project. The Client is responsible for ensuring that all such materials are properly licensed, original, and free of any third-party claims.

The Client grants Parrish Design a non-exclusive license to use, reproduce, modify, and display such materials solely for the purpose of performing the agreed-upon Services.

9.3 Deliverables and Foreground Intellectual Property

“Foreground IP” refers to any new intellectual property created by Parrish Design during the project, including design layouts, code, and other deliverables.

Upon full payment, Parrish Design grants the Client a perpetual, non-exclusive license to use the final deliverables for their intended purpose (for example, operating their website). Parrish Design retains the right to display completed work in portfolios, case studies, or marketing materials.

The Client may not resell, redistribute, or claim authorship of Parrish Design’s work. Reuse of proprietary frameworks, libraries, or code components developed by Parrish Design outside the project’s original scope requires written permission.

10. Confidentiality

Both Parrish Design and the Client agree to treat as confidential all non-public information obtained in the course of the project. This includes but is not limited to business strategies, design assets, proprietary information, and client data.

Each party will take reasonable steps to prevent disclosure of confidential information to third parties, except where required by law or with prior written consent from the disclosing party.

Confidentiality obligations do not apply to information that is publicly known through no fault of the receiving party, independently developed without reference to the other party’s information, or rightfully obtained from a third party without restriction.

Upon request or project completion, all confidential materials belonging to the other party must be returned or permanently deleted. This clause survives the termination of the agreement.

11. Data Protection and Privacy

Parrish Design respects your privacy and complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and other U.S. data privacy standards. Any personal data collected during the course of our work will be handled in accordance with our Privacy Policy.

The Client agrees to comply with all relevant data protection laws when handling user or customer data related to their website. If Parrish Design processes personal data on behalf of the Client (for example, through form integrations or hosting), both parties acknowledge that:

• The Client is the “data controller.”
• Parrish Design is the “data processor.”

Parrish Design will process personal data only as required to deliver the Services and will not share, sell, or disclose such data except where required by law or necessary to perform the project. We maintain appropriate technical and organizational safeguards to protect against unauthorized access, loss, or misuse of personal data.

Clients are responsible for ensuring their website complies with all relevant privacy and cookie regulations, including providing users with proper disclosures and consent mechanisms.

12. Standard Media Delivery

Unless otherwise specified in writing, this Agreement assumes that all written content will be provided by the Client in an editable electronic format such as Microsoft Word, Google Docs, or email text. All images and media should be provided in a digital format such as JPEG, PNG, SVG, or TIFF and should be of high quality and suitable for web use.

Parrish Design will make reasonable efforts to return any physical materials provided by the Client, but we cannot guarantee their safe return. It is the Client’s responsibility to retain backup copies of all submitted materials.

If the Client requires Parrish Design to source or purchase media, this may incur additional charges. All licensed media purchased on behalf of the Client will be used only within the scope of the project and subject to the terms of the relevant third-party license.

13. Design Credit and Marketing

Parrish Design reserves the right to include a small text link (“Site by Parrish Design”) in the footer of the Client’s website. The link will be discreet and designed to fit with the overall site aesthetic. The Client may request removal of this credit for an additional fee.

The Client grants Parrish Design permission to display the completed website in its portfolio, case studies, marketing materials, or social media channels. This includes the use of screenshots, brand assets, or brief project summaries to showcase our work, unless otherwise agreed in writing.

Parrish Design will never disclose confidential business details or sensitive project data in public marketing materials without explicit written consent.

14. Third-Party Hosting and Services

If the Client elects to host the website with a third-party provider, it is the Client’s responsibility to ensure that the hosting environment meets the technical requirements of the project. Parrish Design cannot guarantee full compatibility with all third-party hosting setups.

Parrish Design will provide reasonable assistance during deployment or migration to third-party servers, but such work may be billed separately at standard hourly rates. If third-party platforms (such as email providers, CMSs, or APIs) are integrated, Parrish Design is not responsible for outages, performance issues, or future compatibility changes that occur after completion.

Temporary access credentials (such as FTP or control panel login details) provided to Parrish Design for deployment should be removed or changed by the Client after the project is complete for security purposes.

15. Post-Launch Alterations and Maintenance

Once a website has been launched and approved, any modifications, enhancements, or maintenance work requested by the Client will be quoted and billed separately. Parrish Design is not responsible for any issues arising from changes made by the Client or third parties after delivery.

Common post-launch requests such as content updates, third-party integrations, or feature additions may be handled under a separate maintenance plan or billed at the standard hourly rate.

Parrish Design is not liable for errors, broken functionality, or downtime caused by unauthorized modifications, or server changes after the project is handed off.

Clients are encouraged to maintain regular backups of their site if hosting via third-party and to contact Parrish Design before making structural or technical changes to avoid potential data loss or instability.

16. Domain Names

At the Client’s request, Parrish Design may purchase or register domain names on the Client’s behalf. All domain names will be registered in the Client’s name whenever possible, ensuring full ownership and control remain with the Client.

Renewal and ongoing management of domain names are the sole responsibility of the Client. Parrish Design will not be held liable for expired, lost, or canceled domains due to missed payments, failure to renew, or outdated contact information. Clients should maintain accurate records of renewal dates and payment methods to avoid service interruption.

If the Client requests Parrish Design to manage renewals or DNS changes, additional service fees may apply. Any third-party costs (such as registrar or domain transfer fees) will be billed directly to the Client.

17. Third-Party Products and Software

Parrish Design may integrate or recommend third-party APIs, or other tools as part of a project. These third-party products are subject to their own licensing terms and warranties, and Parrish Design is not responsible for any errors, downtime, or service interruptions caused by such third parties.

The Client acknowledges that updates to third-party tools may affect site functionality over time. Parrish Design will not be responsible for any incompatibility or breakage resulting from such updates but may offer paid maintenance or troubleshooting services to resolve them.

Any one-time or subscription costs related to premium third-party tools used in the project will be disclosed in advance and billed to the Client. Ongoing renewals are the Client’s responsibility unless a separate management agreement is in place.

18. General Terms

These Terms constitute the entire agreement between Parrish Design and the Client, superseding all previous communications, proposals, or agreements, whether written or verbal. No additional or conflicting terms will apply unless expressly agreed to in writing and signed by both parties.

Failure by either party to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.

Any notices or communications related to these Terms must be made in writing and delivered by email or certified mail to the last known contact address of each party. Notices to Parrish Design should be directed through the contact page at parrishdesign.com/contact.

These Terms do not grant any rights to third parties, nor may they be assigned by either party without written consent.

19. Liability

Nothing in these Terms shall limit or exclude either party’s liability for death or personal injury caused by negligence, fraud, or any liability that cannot be lawfully excluded.

To the fullest extent permitted by law, Parrish Design shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the Services. This includes, but is not limited to:

• Loss of revenue, profits, or anticipated savings.
• Loss of business opportunities or reputation.
• Loss or corruption of data or files.
• Website downtime, security breaches, or performance issues beyond Parrish Design’s control.

Parrish Design’s total liability for any claim related to the Services shall not exceed the total amount paid by the Client for the specific project that gave rise to the claim.

The Client is solely responsible for reviewing and approving all final work before it goes live. Once approved, Parrish Design is not liable for any errors, omissions, or damages arising from the use of the website or materials provided.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the affected provision shall be deemed removed, and the remaining Terms shall remain in full force and effect.

The invalidity or unenforceability of any single provision will not affect the validity of the remainder of these Terms.

21. Governing Law and Jurisdiction

Governing Law

These Terms and any agreements for services provided by Parrish Design shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Jurisdiction

Any disputes or legal actions arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located within the State of Florida. By engaging with Parrish Design, you consent to the personal jurisdiction of such courts and waive any objection to venue in those courts.

Dispute Resolution

In the event of a dispute between the Client and Parrish Design, both parties agree to first attempt resolution through good faith negotiation. If the dispute cannot be resolved within thirty (30) days, the matter shall be submitted to binding arbitration in Florida, conducted in accordance with the rules of the American Arbitration Association.

The decision of the arbitrator will be final and binding on both parties, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own legal fees and costs unless the arbitrator rules otherwise.

Waiver of Jury Trial

Both parties knowingly and voluntarily waive their constitutional and statutory rights to go to court and have a trial in front of a judge or jury. All disputes and claims shall instead be resolved through arbitration as described above. Arbitration procedures are generally more limited, efficient, and less costly than those applicable in court and are subject to very limited judicial review.

In the event that either party seeks to enforce or challenge an arbitration award in court, both parties expressly waive any right to a jury trial in such proceedings.

22. Modifications and Acceptance

Parrish Design reserves the right to modify or replace these Terms of Service at any time. In the event of a material change, we will provide notice at least thirty (30) days before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

Continued use of our website, services, or communication after any such revisions take effect constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you are no longer authorized to use our services.

For any questions about these Terms or to request clarification, you may contact us at:

By using this website or engaging Parrish Design for services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.